POSITION TITLE

NATIONAL GROCERY COORDINATOR

DEPARTMENT / LOCATION

POSITION PURPOSE

Liaise and support the needs and requirements of the Grocery Segment to achieve our sales objectives. 

REPORTS TO

Market Support Manager,

National Accounts & National Grocers

DIRECT REPORTS

None

DESIRED SKILLS, EDUCATION

& EXPERIENCE

·            Marketing/ Business Administration diploma or equivalent experience.

·            Demonstrated knowledge of our industry, product lines and suppliers.

·            Proven communication, organizational, interpersonal and analytical skills.

·            An ability to effectively manage and prioritize many tasks to meet deadlines.

·            Proven track record demonstrating a high level of performance as it pertains to customer service and merchandising.

·            Strong organizational skills with the ability to follow procedures and work instructions.

·            Ability to perform well as a team player.

·            Knowledge of how to apply a problem solving process.

·            Understanding of ISO9002 and related Quality systems.

·            Working knowledge of Microsoft Word, Excel, and Outlook.

·            Ability to work independently, is a self starter, takes ownership, is accountable for own work and results, is an innovative thinker.

·            Bilingualism (English/French) would be considered an asset.

·            Purchasing experience would be an asset.

ESSENTIAL DUTIES

&  RESPONSIBILITIES

·            Work with the National Grocers and Vendors to prepare electronic PAF forms in support of program changes or new additions/deletions.

·            Create new product codes using the Mainframe system to allow for new program implementations, allow pricing files to be maintained and products to be ordered

·            Respond to product inquiries from National Grocery Head Office.

·            Coordinates the opening of all new National Grocery product listings, product de-listing, and product/vendor changes.

·            Responsible for the support of customer promotional or seasonal, product launches, ensuring that the correct product substitution codes are applied across all Regions for start up and end of the cycle, to prevent service failures or inventory exposure. 

·            Distributes and ensures closure on National Grocers Databank Product Inquiry Form and Unisource/National Grocery products.

·            Works within the Work Instructions for National Grocers Stock Management.

·            Coordinate and Communicate Customer Specific Slow moving Inventory Program and changes in the customer programs (Action Reports).

·            Review Vendor issues, assist in resolution, initials Fill Rate Report and communicates to National Grocers.

·            Co-ordinates emergency shipments with vendor, receiving and shipping departments.

·            Replenish purchasing of specific vendors and all related functions.